If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. These cookies track visitors across websites and collect information to provide customized ads. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Our Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. There is no need to contact us until we get in touch with you. Are you struggling with the cost of living crisis? We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Concessionary bus passes will no longer be renewed automatically. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Where can I get a bus pass for an older person? for staff to amend your details and arrange for a renewal pass. It costs 10 for a new card. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If you currently receive Travel vouchers you will receive a renewal form at your registered address. This might be a letter confirming your eligibility and asking if you wish to renew. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Residents are. 1 week before current vouchers expire. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. These are mostly people who have held a bus pass since at least 2008 and will now be . So, to find out if you're eligible and where to apply, get in touch with your local council. You can apply for your renewal bus pass online. 3 Post office. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. I am an age-related bus pass holder and my current bus pass is due to expire soon. How much longer should the Sun remain in its stable phase? Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. Before your pass expires, we may send you a letter inviting you to renew it manually. Completed renewal forms will be processed and new vouchers issued approx. State pension claimants who apply directly through their local council should be aware. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Your new pass will be not sent until a week before your old. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. We will post your renewed bus pass 18days before the old one expires. Dont include personal or financial information like your National Insurance number or credit card details. Your pass will be automatically renewed if you have used it within the last 13 months. I currently have a disability-related bus pass with companion entitlement. See. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. What happened to the baby in Joy Luck Club? How did the American colonies actually win the war and gain their Independence from Britain? In the unlikely event that your pass does not arrive, you should call 01452 426265. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. Renewing, updating or cancelling a bus pass. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. If you have not received this letter, call us straightaway on 01452 426265. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Essex County Council is not responsible for this. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. Alternatively you are able to renew your vouchers online. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Most young disabled (under 16) pass holders should have received a short form to return. Can I use my bus pass on Park and Ride Services and Airport Transport Services? They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You can get an older person's bus pass when you reach State Pension age. If your current bus pass is due to expire within the next month, this is an indication that we . A 5 administration fee will be required for a replacement bus pass. If you send us different evidence, your pass may be delayed or refused. Can I use my pass on Trains? Calls from mobiles are likely to be considerably higher than those from landlines. Older person's bus pass renewal. Bus All content 2023 Southend-on-Sea City Council. Disabled person's bus pass There's no central provider of the disabled person's bus pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Apply for or renew your bus pass. How do I apply for a disabled persons bus pass? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. This form can be completed and returned in the envelope provided with your form. These pages are for East Sussex bus pass holders. all that. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY I have applied for my new bus pass, what should I do with my current pass? If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Can I use my disability-related with a companion bus pass in other parts of England? The pass is valid for the journey being undertaken, for example at the right time of day. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Your bus pass will be renewed automatically. By clicking Accept All, you consent to the use of ALL the cookies. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. Login to renew or manage your Bus Pass and to keep your details up to date. An older persons bus pass has exactly the same benefits as a disabled persons pass. new pass.. No, your bus pass cannot be used on National Express services. You will need to apply to your new local authority for a new pass. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Our free email alerts will help keep you up to date with the things that matter to you. However, GCC has not been involved in this. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. However, you may visit "Cookie Settings" to provide a controlled consent. The cookies is used to store the user consent for the cookies in the category "Necessary". Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. The cookie is used to store the user consent for the cookies in the category "Other. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Changes to personal details If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. All young disabled pass holders must provide a new photo if they wish to renew. No it is not possible to issue an age-related bus pass "with companion" entitlement. The passes will be sent out automatically but people should call the bus renewal hotline . A letter and a renewal application form will be sent to you automatically you can also use the application form below. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Your new pass will be valid for 2years. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. What time can I use my bus pass outside of Gloucestershire? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. No, concessionary bus passes are not accepted on the night Buses. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Disability-related passes can be valid for 1 - 5 years. Auto-renewal for an older person's bus pass. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Age-related pass or vouchers. There is no need to contact us until we get in touch with . You will receive your pass by post within 5 working days. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Unable to drive for reasons of medical fitness. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. What should I do? If you do not have your current pass, then please contact us. Lee The cookie is used to store the user consent for the cookies in the category "Performance". You need to check the expiry date and apply to the council for a new one if you're is due to expire. You will need to apply to this authority for a new pass. Update or cancel a card. Unemployed people. Open all. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Older Person's bus passes will be renewed soon. You can apply for a disabled persons bus pass if you are a Medway resident. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Your bus pass will be renewed automatically. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. You'll need your current pass in order to renew. We apologise for any inconvenience that this situation may have caused you. Will receive a renewal form, as evidence is required to obtain a new pass. How do I renew my bus pass in Northumberland? Application forms for the 'English National Concessionary Travel Scheme . Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. You may be eligible for financial support. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. What do I do about my concessionary bus pass? If you do not receive your new pass please contact our information line on 0345 600 0659. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. renewed people had to fill in forms and submit photographs but we have scrapped Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Flexible support fund - available at . These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Further information. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Lancashire: Freedom Pass expiring: How and when to renew London travel permits. How does violence against the family pet affect the family? If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. What do I do with a bus pass which is no longer needed? If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Analytical cookies are used to understand how visitors interact with the website. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. You should have receive your renewal form by mid-February. But opting out of some of these cookies may affect your browsing experience. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. . Passes that were automatically renewed should be received by 1st March 2023. Please note you will require your customer number to complete the form (This can be found on your renewal letter). For further information see www.gloucestershire.gov.uk/fairprocessing. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. I have not had an automatic renewal what do I do? If you pass does not register on the card reader on the bus, we won't know the pass is being used. Major investment in boroughs schools continues! You may need to provide proof of your new address. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. I have moved out of Gloucestershire. The day and date you experienced difficulties. We will need to see evidence of your new address. Your older person's bus pass is valid for four years. This cookie is set by GDPR Cookie Consent plugin. How long will it take to get a bus pass following a renewal/application? You can apply for a replacement bus pass by filling in the lost bus pass application form. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Disabled person's bus pass . Renewing an older persons bus pass. Please ensure that you keep us informed of any changes to your name or address. For those people needing to apply for their renewal this too can now be done byApplying online. *A. For further information contact: The National Rail enquiries telephone number is 08457 484950. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. How long does it take to renew an older persons pass? What do I do about my concessionary bus pass? If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. This will be. The cards offer older and disabled people free travel in the capital If you dont provide us with evidence, your new pass will be delayed. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. You do not need to reapply for your bus pass. igo card for 11 to 16 year olds. The county council will not reimburse you for any charges levied by medical specialists or advocates. Companion passes are automatically renewed at least 2 weeks before they are due to expire. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. 1 Contents. Other Scottish passes arent accepted on the trams. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Find out which bus company you wish to comment about on our bus operator contacts page. If you have not received either a letter or full pack call us straight away on 01452 426265. This cookie is set by GDPR Cookie Consent plugin. The way of applying may be different to the way you applied in Gloucestershire. I am a disabled pass holder, will I receive a bus pass renewal letter? Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. The new pass is free. It is not valid in Wales* or Scotland. The expiry date will normally be five years from your birthday. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Please check with the county council in the area you plan to visit. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. What should I do? system now generates new passes automatically at least a fortnight before the You can find your renewal code located in the box towards the bottom of your renewal letter. You can start using your new pass immediately, just like you would with a new debit or credit card. Find out more about an igo card. What are the 3 most important parts of a motherboard? Apply for or renew your bus pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass.
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